Frequently Ask & Question (FAQ)

 What is AURA?  Who is AURA designed for?  What makes AURA different from other audit tools?  Is AURA the same as ACL or similar audit analytics tools?  How is AURA priced?  Can we purchase a perpetual license instead of a subscription?  Are there additional costs?  How long does it take to get started?  Is installation required on our server?  What is included in the onboarding process?  Can AURA handle multiple audits at the same time?  Does AURA support custom audit templates?  How does AURA ensure data accuracy and consistency?  Does AURA integrate with external tools?  Where is AURA hosted?  How is client data protected?  Does AURA comply with auditing standards?  What kind of support is available?  How are updates delivered?  Can we request new features?  How many users can we create?  Can we manage access control per engagement or per team?  What happens if our subscription expires?  Can AURA work offline?  Can we connect AURA to our existing Odoo installation?  What browsers are supported?  Can AURA be installed on Android or iOS?  Is training included in the subscription?  Where can we find documentation? Support inquiries can be submitted through the in-app helpdesk or via email at support@aura-soft.id.  How can we provide feedback?  How can we contact AURAailable within AURA’s Knowledge Base.